Improvia
Company Information
and Research
Improvia Company Information and
Research
Improvia
handle all aspects of research including customer satisfaction
surveys to improve customer retention, finding out why customers
are lost and increase sales. Improvia undertake market research
to support new product development or new routes to market.
Improvia
Market and Customer Research Services
Improvia can provide solutions to all of your research requirements:
Customer
Research - Improvia will find out what your customers
think about your business and your services or products, either
over the phone or by post or face-to-face in focus groups.
You can use this information to develop your product offering,
improved customer satisfaction and retention. Improvia can
repeat the measurement process regularly enabling you to track
and measure changes and target improvements. In all cases
Improvia can provide a comprehensive, easy-to-understand report.
They can assist you with:
- Customer
satisfaction monitoring and retention
-
Understanding the reasons for loss of key customers or orders
-
Mystery shopping
-
Competitor research and Benchmarking
Market
Research - Improvia can undertake market research
into your marketplace in support of new product or service
developments or product improvements. This can be phone based,
by post, or face-to-face in focus groups. Improvia will provide
you with a comprehensive, easy-to-understand report of their
findings.
They
can assist you with:
- Viability
research and testing for new product development
-
Market assessment and segmentation
-
Buyer attitudes and purchasing patterns
-
Pricing research
Staff
Research
Employee
satisfaction and motivation monitoring and retention.
Data
Enhancement and Data Cleansing - Improvia can "cleanse"
and "enhance" existing lists of prospects or customers
by telephoning each business to obtain information or to ensure
that the information held is accurate and up to date. Improvia
can also provide data if required.
For
further information on Improvia Company Information and Research
visit the Improvia website.
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